If you want to make sure your camera is working perfectly on your Windows computer, you should keep your camera driver up to date.

Method 1: Get the webcam driver from the manufacturer website. To find the PC camera driver for Windows 10 manually, we first need to check the manufacturer. If you have an output device, one must check the name for the webcam over the device. But in case of the inbuilt PC camera, you must check the manufacturer for your computer. Webcam driver for Asus Eee PC 1005HA. Download the Webcam driver for the Asus Eee PC 1005HA Compatible OS. License: Free OS: Windows 7 Language: EN Version: 2.0.2.1. Acer Aspire 5732Z (Win 7) webcam driver. Download the webcam driver for your Acer Aspire 5732Z laptop. License: Free OS: Windows 7 Language: EN Version: 1.1.88.610. Uninstall your webcam driver. Access the Driver tab as explained above. Select “Uninstall - Delete the driver software for this device.” 2. Go back to the Device Manager and open the Action menu. Wait for it to reinstall the drivers. Restart your PC. Check the connections.

To update your camera driver

You can update your camera driver manually or automatically:

Method 1: Get your driver from your camera manufacturer website

You can download the camera driver from the official website and install it on your own. Here’s how you can do it.

1. Go to the official website of your camera manufacturer, then search your camera product.
2. Go to the driver download page for your camera product, then download the correct and latest drivers for it.
   Download the right drivers for your variant of Windows system. You should know what system is running on your computer — whether it’s Windows 7, 8 or 10, 32-bit or 64-bit version, etc.
3. Open the downloaded files and follow the on-screen instructions to install the drivers on your computer.

Method 2: Update your camera driver automatically

If you don’t have the time, patience or skills to update your camera driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can download and install your drivers by using either Free or Pro version of Driver Easy. But with the Pro version it takes only 2 clicks (and you get full support and a 30-day money back guarantee):

1. Download and install Driver Easy.
2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3. Click the Update button next to your camera to download the latest and correct driver for it, then you can manually install it. You can also click the Update All button at the bottom right to automatically update all outdated or missing drivers on your computer (this requires the Pro version — you will be prompted to upgrade when you click Update All).

When your camera isn't working in Windows 10, it might be missing drivers after a recent update. It's also possible that your anti-virus program is blocking the camera, your privacy settings don't allow camera access for some apps, or there's a problem with the app you want to use.

Looking for other camera info?

Need more info on missing camera rolls? See Fix a missing Camera Roll in Windows 10.
Curious about importing photos? See Import photos and videos from phone to PC.

Before you begin

Before working through the possible solutions listed, do these first:

• Check for updates. Select Start , then select Settings > Update & Security > Windows Update > Check for updates. If you see the option to View optional updates, select it to see if there are updates available for your camera. Allow available updates to install, then restart your device when it's ready.

• Restart your PC. If you haven't restarted your device since the camera stopped working, you should do so. Select Start , then select Power > Restart. Waking up your device from sleep isn't the same thing as a restart.

• Test your camera with the Camera app. Select Start , then choose Camera from the list of apps. If you're asked to allow access to the Camera, select Yes. If the camera works in the Camera app, the problem might be with the app you're trying to use.
  Open Camera

If your camera still doesn’t work, here are some other things to try. For best results, try the possible fixes in the order presented.

Check for a camera switch or button your device

Some laptops and portable devices have a physical switch or button that turns the camera on or off. When turned off, your device won't recognize that there's a camera installed. If your computer has a switch or button, make sure it's in the on position before using your camera.

Check your settings

Give your apps permission

If you recently updated Windows 10, you might need to give apps permission to use the camera. In newer versions of Windows 10, some apps don’t have default access to the camera.

To let your device access the camera, select Start , then select Settings > Privacy > Camera . In Allow access to the camera on this device, if Camera access for this device is turned off, select Change and turn on Camera access for this device.

Note: If camera access for the device is turned off and you can't select Change, you'll need an administrator on the device to turn on camera access for you.

Before any app can access your camera, make sure camera access is turned on for apps in your user account. Make sure that Allow apps to access your camera is turned on.

After allowing access to the camera, go to Choose which Microsoft Store apps can access your camera and turn on camera access for the apps you want. Only apps installed from the Microsoft Store will show in this list.

If you installed the app from the internet, a disc, a USB drive, or your IT administrator installed the app for you, it might not be a Microsoft Store app. To check, go to Allow desktop apps access to your camera and make sure it's turned on. Many video conferencing apps, like Microsoft Teams, are desktop apps that require this setting to be turned on.

To learn how you can configure your camera privacy settings in Windows 10, go to this Windows Community (in English) page.

Check your antivirus software

In your antivirus software settings, look for settings that block access to your camera or permission to use your camera. For help, visit your antivirus software company’s website.

Check your hardware drivers

Try a different USB port and scan for hardware changes

If you're using an external camera, try using it with a different USB port on your device first. If that doesn't work, or your camera is built-in to your device, try this:

1. Select Start , enter device manager, then select it from the search results.

2. Find your camera under Cameras, Imaging devices or Sound, video and game controllers.

3. If you can't find your camera, select the Action menu, then select Scan for hardware changes.

4. Wait for it to scan and reinstall updated drivers, restart your device, then try opening the Camera app again.

5. If these steps don't fix your issue, continue to the next steps.

Check for an incompatible camera driver

Some older cameras that were designed for older devices aren't compatible with Windows 10. Here's how to check if you have if your camera is compatible:

1. In Device Manager, look for your camera under Cameras, Imaging devices or Sound, video and game controllers.

2. Press and hold (or right-click) the name of your camera, and then select Properties.

3. Select the Driver tab, select the Driver Details button, and look for a file name that includes stream.sys. If it’s there, your camera was designed before Windows 7 and you'll have to replace it with a newer camera.

4. If you don't find a file name that includes stream.sys, continue to the next steps.

Roll back the camera driver

If your camera stopped working after an update, try these steps:

1. In Device Manager, press and hold (or right-click) your camera, and then select Properties.

2. Select the Driver tab, select Roll Back Driver, and then choose Yes. (Some drivers don’t provide this option. If your driver doesn’t have Roll Back Driver available, go ahead to the next fix.)

3. After the roll back is complete, restart your device, and then try opening the Camera app again.

4. If rolling back didn’t work or isn’t available, continue to the next steps.

Uninstall your camera driver and scan for hardware changes

1. In Device Manager, press and hold (or right-click) your camera, and then select Properties.

2. Select the Driver tab, then select Uninstall Device. Select the check box for Deletethe driver software for this device, then select OK.

3. In Device Manager, on the Action menu, select Scan for hardware changes.

4. Wait for it to scan and reinstall updated drivers, restart your PC, and then try opening the Camera app again.

Note: If your camera still doesn’t work, look for help on the camera manufacturer’s website.

Need more help?

If you'd like to learn about the basics of using the camera, see How to use the Camera app.

Find answers in the forums

If the previous solutions don’t work, try searching for similar problems in the Microsoft Community forum for Windows Camera. If you don’t find a solution, go ahead and share details about your experience there, then check back later for responses.

Submit feedback

If you've tried the steps in this article and don't find a solution that works, use Windows Feedback Hub to file a bug. This helps Microsoft find the root cause of this problem.

Include details about what you were doing, or specific steps you were taking, when the problem occurred. Be sure to use Recreate my problem when you submit your feedback in the Feedback Hub.

For help submitting feedback with Feedback Hub, see Send feedback to Microsoft with the Feedback Hub app.

Related topics

Pc Cam Driver

• Fix a missing Camera Roll in Windows 10.